Effective Date: January 1, 2026

At ORGN Lifestyle, LLC, we want you to be happy with your purchase. If something isn't right, we're here to help.

Returns

Return Eligibility

Returns are accepted within 30 days of the original purchase date.

To be eligible for a return, items must be:

• Unworn and unwashed
• In their original condition
• Free from stains, odors, excessive wear, or damage not caused during shipping
• Returned with all original packaging, tags, and labels attached

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items are not eligible for return unless required by applicable law:

• Final sale or clearance merchandise
• Gift cards
• Customized or personalized products
• Items marked as non-returnable at the time of purchase

How to Start a Return

To request a return, please contact us at info@oregrown.com and include:

• Your order number
• The email address used to place the order
• The item(s) you wish to return

If your return is approved, we'll provide return instructions and the appropriate return shipping address.

Please package your return carefully to help prevent damage during transit.

Refunds

Once your return has been received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original method of payment.

Please allow 5–10 business days for your financial institution to post the refund after it has been processed.

Original shipping charges are non-refundable except where required by law or if we shipped an incorrect or defective item.

Unless the return is the result of our error or a defective product, customers are responsible for return shipping costs.

Exchanges

We do not offer direct exchanges.

If you'd like a different size, color, or item, simply return your eligible purchase and place a new order once your refund has been processed.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us at info@oregrown.com within a reasonable time after delivery.

We'll work with you to provide a replacement, refund, or other appropriate resolution. If the return is due to our error or a defective product, we'll provide a prepaid return shipping label where applicable.

Shipping Policy

Order Processing

Orders are typically processed within 2–3 business days.

During holidays, product launches, or promotional events, processing times may be longer.

Processing times do not include weekends or holidays.

Shipping Methods

Available shipping options and shipping costs are displayed during checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Estimated Delivery

• Standard Shipping: Typically 3–7 business days after processing
• Expedited Shipping: Delivery times vary based on the selected shipping method and destination

Order Tracking

Once your order ships, you'll receive a confirmation email containing tracking information.

Shipping Availability

We currently ship only within the United States.

We do not currently offer international shipping.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations.

If your package is lost, stolen, or significantly delayed, please contact the shipping carrier first using your tracking information. If you need additional assistance, we're happy to help investigate the issue.

Contact Us

If you have questions about this Returns & Shipping Policy, please contact us:

ORGN Lifestyle, LLC
62968 OB Riley Rd #A1
Bend, OR 97703

Email: info@oregrown.com

info@oregrown.com